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OUR SMELLS

Our Newsletter


FAQ

Q: How long will it take to get my order?

A: I'm not Amazon, so I need a little time to get your stuff out the door. It usually takes us 10-15 business days to mix and pack your order from the day you place it. Sometimes Mom helps and we get ahead of ourselves and it will head out sooner than that, and occasionally I have a lot of orders or a minor hitch in the process that slows my chug down just a bit.  

 

Q: How big are your bottles and squees?

A: Squees are 1ml glass vials. My glass bottles are 2ml, 5ml, 8ml, and 10ml.

 

Q: Are your scents made from essential oils?

A: Partially. We use a mixture of essential oils and synthetic components. Not everything I want to use in my scents is obliging enough to naturally generate essential oil: apples, for example. And sometimes the original source for the scent I want isn't something you want to put on your skin, such as gasoline, or the essential oil itself should only be used sparingly. Occasionally the natural source for a scent is suffering from being over-harvested for cosmetic use (sandalwood, musk, rosewood, etc.) and I don't want to exacerbate that. So, I use essentials where I can and fill in the gaps with the wonders of modern technology.

 

Q: I'm allergic to [fill-in-the-blank]. Can I still use your smells?

A: First, the disclaimer--I'm not a medical professional and I am not qualified to offer advice on any health-related matter. My smells are skin-safe for normal use, but if you have any sensitivities that might be aggravated by scent or ANY serious allergy, I ask you not to risk wearing my smells. I'm proud of them, but your health is more important.

 

Q: Are your scents vegan?

A: To the best of knowledge, they are, unless labeled otherwise-- and so far, I have nothing that I know is animal-derived. The ambergris, musks, buttery scents and honey I use are all synthetics. If I start using honey or butter CO2 extracts, I'll definitely label that clearly!

 

Q: Do you animal-test?

A: Definitely not! I mix scents, sniff them, and test them on my own skin. I get Mom to sniff them too. My dogs-- a standard poodle and a toy poodle, by the way-- don't generally care, although some customers' cats reportedly like some of the scents enough to steal vials. 

However, that doesn't mean that when the synthetics I use as components were first made and tested, people never used animal testing. I can't promise that. I wish I could. I can't, and no one else who isn't a big lab making their own everything from scratch can promise you that either.

 

Q: What's your carrier oil?

A: Sometimes pure fractionated coconut oil (that means, no coconut scent, but all the benefit), sometimes meadowfoam seed oil, and sometimes a mix of the two. If you need it to be pure meadowfoam oil due to a coconut allergy, you can let me know and I'll make you a special batch if it's 5ml bottles or larger. <3

 

Q: Can I use your scents to make soap or bath bombs or other goodies?

A: Feel free to try! My scents are in a carrier-oil base, though, which bollixes up the process sometimes. You weren't going to cook with them, were you? Just in case: don't cook with them. Don't rub them on your gums or eyeballs, either. Or the gums and eyeballs of your friends.

 

Q: You used to have two cartoon women in your logo/on some of your labels. What changed?

A: Those are the people who founded ZOMG back in the day, Holly and Ariel. Holly is still the coolest person Ariel knows, and generally fabulous and wonderful, but she went off to do other stuff and now it's just me-- Ariel-- running the smells, so I changed the logo and the labels.